1,Overall Image_Communicaiton
2,Overall Image_Flexibility
3,Overall Image_Response
4,Product Quality_Mechanical Properties
5,Product Quality_Chemical Composition
6,Product Quality_Dimension Tolerance
7,Product Quality_Surface Condition
8,Product Quality_Packaging
9,Product Quality_R&D Capability
10,Product Delivery_Delivery Speed
11,Product Delivery_Transportation
12,Price_Cost Performance
13,Price_Compared with others
14,Sales_Professional Competence
15,Sales_Technical Documents
16,Sales_After sales Service
17,Sales_Complaint Handling
18,Sales_Dealing with feedback
19,Would you buy our products again?
20,Would you recommend our products to others?
21,Please rank the following options from the most important (1) to the least (10). It will help us to enhance our standards in the future business.
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A Mechanical & Chemical Performance B Dimension Tolerance C Delivery D Appearance E Complaint Handling F After Sales G Technical Documents H Staff Behavior I Brand Image J Overall Image
Do you have any other comments or suggestions to enhance our products & services quality?
